Technical assistance
QUALIFIED TECHNICIANS AND STATE-OF-THE-ART EQUIPMENT MAKE TECHNICAL ASSISTANCE ONE OF THE MAIN DIFFERENTIALS OF THE PIERALISI GROUP, ALLOWING GREATER speed, EFFICIENCY AND QUALITY IN ITS SERVICE.
Our objective is the success of your company
The excellence of the technical assistance service provided either for repairs or for maintenance of the equipment bearing the Pieralisi Group brand ensures lower costs to customers and also minimal concern in having to stop activities due to problems with the machines, regardless of their use.
Currently, the Group has a team of almost two dozen technicians ready to serve in any location. Another differential is the immediate availability of spare parts covering the entire range of products. And these parts are not marketed, so as to prevent performance of services not authorized by the manufacturer.
Moreover, the use of non-original parts, besides compromising the performance of Pieralisi equipment, can cause “contamination” of the product being processed, such as oils and juices.
The assistance service includes maintenance that must be carried out correctively, that is, maintenance that is required to repair machines and, for this reason, needs to be carried out as soon as possible.
Another intervention provided is preventive maintenance, which is supplied under the guarantee of a maintenance contract with the buyer. The maintenance is made periodically by a technician of the group, with the purpose of preventing problems with the machine that might lead to downtime and hamper production, thus ensuring high uninterrupted performance and reduced operation costs.
The Pieralisi Group relies on global logistics and an effective storage system to make sure that parts are delivered as quickly as possible. Its headquarters provides constant availability of around 97% of the spare parts. The extensive presence of spare parts depots throughout the country and abroad and efficient logistics ensure that spare parts are accessible to customers at all times.
WARRANTIES AND MAINTENANCE
Pieralisi provides a complete range of maintenance programs.
Pieralisi’s scheduled maintenance programs ensure improved safety in the workplace, following the most recent changes introduced by Law D.Lgs. No. 81/2008; these maintenance programs allow scheduling the interventions, making them faster and more efficient; they ensure the presence of qualified Pieralisi technicians; they ensure continuous monitoring of machines through the intervention of equipped mobile workshops. By reducing the delivery time of spare parts, we provide optimal conditions to make your business profitable.
SPARE PARTS
Thanks to global logistics and our storage system, we are able to make prompt deliveries. Our headquarters have approximately 97% of spare parts constantly available.
The extensive presence of spare parts warehouses in our territory and efficient logistics ensure that Pieralisi original spare parts are always close to you.
Lease
Leasing is another service in which Pieralisi Group stans out, counting on a team of experts to propose the optimal equipment for the application. The company offers leasing of several models of centrifugal decanters and mobile skids, and ensures qualified technical assistance.
DO YOU NEED IMMEDIATE ASSISTANCE?
COMPLETE THE INFORMATION BELOW AND OUR TECHNICAL TEAM WILL CONTACT YOU RIGHT AWAY
Important detail
For better appraisal and quick service, please complete the data correctly and make a brief summary of the reason why your product requires technical assistance.
We point out that the information will be forwarded to the responsible sector so that our team can get in touch with you as quickly as possible.